Shipping / Delivery
COST OF TRANSPORTATION BY COURIER
The minimum shipping costs for all of Greece is 4€ for packages up to 2kg.
Exceptionally, the minimum shipping costs for the Attica basin are €5 for parcels up to 15 kg.
Each additional kg is charged with 0,5€ for Athens and 1€ for province.
For orders over 100.00€, shipping within the Attica basin is free with a deposit of the amount. (Substrates not included)
The cost of cash on delivery is additional 1,5€. All prices are charged with VAT 24%.
SHIPPING COST BY TRANSPORTATION COMPANIES
PACKAGES |
||
Up to 10 kg |
10 to 20 kg |
20 to 30 kg |
7,26 |
10,48 |
14,52 |
The above prices refer to shipments at the headquarters of the transport companies - to the respective destination.
Otherwise the delivery is made after consultation and possible increased costs.
For orders over 150.00, shipping in the province is free with a deposit of the amount. (Substrates not included)
For heavier than 30kg contact us.
For the delivery of parcels by transport, a discount of the order by deposit or credit card is required when possible.
ALL THE ABOVE PRICES DO NOT INCLUDE VAT 24%
Order Delay
Your order may be delayed for the following reasons:
The product has late shipment and delivery from our supplier:
In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers, either domestic or international. However, there are cases where an order can be "stuck" at the customs,so we do not have it in our warehouses when we estimate. In such a case, we will contact you to ask if you want us to deliver your order without this product or to suggest you an alternative. We will send this item to you immediately upon receipt in our warehouses.
The product you ordered has already been removed and is no longer available:
Among the products we provide in our online shop there are rare cases where their supplier suddenly and unexpectedly announces that removes them. In this case, an employee of our company will contact you directly to give you all the alternatives.
Force majeure:
In periods of extreme weather events or strikes as well as in any case of force majeure, this may affect the transport and delivery of your order.
Communication failure:
In case it is impossible to communicate with you by phone or by e-mail or because the information you entered is not properly updated.